:root {
  color-scheme: dark;
  --bg: #0b141a;
  --panel: #111b21;
  --panel-2: #2a3942;
  --header: #202c33;
  --bubble-in: #202c33;
  --bubble-out: #005c4b;
  --text: #e9edef;
  --muted: #8696a0;
  --accent: #00a884;
  --accent-strong: #06cf9c;
  --danger: #f15c6d;
  --warn: #ffb84d;
  --ok: #4dd48a;
  --border: #222d34;

  /* Base grande de propósito: o sistema é lido de relance, no meio de uma
     audiência, muitas vezes no celular. Ajustável pelos botões A- / A+. */
  --fs: 26px;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: var(--fs);
  line-height: 1.5;
}

.container {
  max-width: 1000px;
  margin: 0 auto;
  padding: 16px;
}

/* ---- Cabeçalho fixo, como o topo do WhatsApp ---- */

.top-bar {
  position: sticky;
  top: 0;
  z-index: 20;
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  background: var(--header);
  margin: -16px -16px 16px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
}

.top-bar h1 {
  margin: 0;
  font-size: 1.25em;
  font-weight: 600;
  line-height: 1.2;
}

/* Botões do cabeçalho são secundários: menores, para não competirem com o
   título nem empurrar a barra para fora da tela no celular. */
.top-bar button {
  margin-top: 0;
  padding: 9px 16px;
  font-size: 0.78em;
}

.top-bar > div:first-child { min-width: 0; flex: 1 1 auto; }

.back-link {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  color: var(--text);
  font-size: 0.85em;
  margin-bottom: 2px;
}

.card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 20px;
  margin-bottom: 16px;
}

h1, h2, h3 { margin-top: 0; }
h3 { font-size: 1.15em; }

label {
  display: block;
  margin: 14px 0 6px;
  font-size: 0.85em;
  color: var(--muted);
}

textarea,
input[type="text"], input[type="email"], input[type="password"], input[type="file"] {
  width: 100%;
  padding: 14px 16px;
  border-radius: 10px;
  border: 1px solid var(--border);
  background: var(--panel-2);
  color: var(--text);
  font-size: 1em;
  font-family: inherit;
}

textarea { resize: vertical; line-height: 1.5; }

input::placeholder, textarea::placeholder { color: var(--muted); }

button {
  cursor: pointer;
  border: none;
  border-radius: 999px;
  padding: 13px 24px;
  font-size: 1em;
  font-weight: 600;
  font-family: inherit;
  background: var(--accent);
  color: #04231c;
  margin-top: 12px;
}

button:hover { background: var(--accent-strong); }

button.secondary {
  background: var(--panel-2);
  color: var(--text);
  border: 1px solid var(--border);
}
button.secondary:hover { background: #35495459; }

button.danger { background: transparent; color: var(--danger); border: 1px solid var(--danger); }
button.danger:hover { background: rgba(241,92,109,0.12); }

button:disabled { opacity: 0.45; cursor: not-allowed; }

a { color: var(--accent-strong); text-decoration: none; }

.error { color: var(--danger); margin-top: 10px; font-size: 0.9em; }
.muted { color: var(--muted); font-size: 0.85em; }

/* ---- Lista de casos, no formato da lista de conversas ---- */

.list-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 14px 0;
  border-bottom: 1px solid var(--border);
}
.list-item:last-child { border-bottom: none; }

.chat-row { display: flex; align-items: center; gap: 14px; min-width: 0; flex: 1; }

.avatar {
  flex: none;
  width: 52px;
  height: 52px;
  border-radius: 50%;
  background: var(--panel-2);
  color: var(--accent-strong);
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 0.95em;
  text-transform: uppercase;
}

.chat-row .title {
  font-weight: 600;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.badge {
  display: inline-block;
  padding: 3px 12px;
  border-radius: 999px;
  font-size: 0.7em;
  font-weight: 700;
  letter-spacing: 0.02em;
  vertical-align: middle;
}
.badge.alta { background: rgba(241,92,109,0.18); color: var(--danger); }
.badge.media { background: rgba(255,184,77,0.18); color: var(--warn); }
.badge.baixa { background: rgba(77,212,138,0.18); color: var(--ok); }

/* ---- Conversa ---- */

.session-layout { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
@media (max-width: 820px) { .session-layout { grid-template-columns: 1fr; } }

.chat {
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 14px;
  height: 62vh;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.feed { display: flex; flex-direction: column; gap: 10px; }

.bubble {
  max-width: 86%;
  padding: 12px 16px;
  border-radius: 14px;
  background: var(--bubble-in);
  align-self: flex-start;
  border-top-left-radius: 4px;
  word-wrap: break-word;
}

.bubble.out {
  background: var(--bubble-out);
  align-self: flex-end;
  border-top-left-radius: 14px;
  border-top-right-radius: 4px;
}

.bubble .time {
  display: block;
  margin-top: 6px;
  font-size: 0.65em;
  color: var(--muted);
  text-align: right;
}

.bubble.out .time { color: rgba(233,237,239,0.7); }

/* Alertas: bolhas que gritam, sem sair da conversa. */
.alert-card {
  align-self: stretch;
  max-width: 100%;
  border-radius: 14px;
  padding: 14px 16px;
  background: var(--panel-2);
  border-left: 5px solid var(--border);
}
.alert-card.alta { border-left-color: var(--danger); background: rgba(241,92,109,0.10); }
.alert-card.media { border-left-color: var(--warn); background: rgba(255,184,77,0.10); }
.alert-card.baixa { border-left-color: var(--ok); background: rgba(77,212,138,0.10); }

.alert-card .alert-head { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; }
.alert-card .alert-type { font-size: 0.8em; color: var(--muted); }

.suggested {
  margin-top: 10px;
  padding: 12px 14px;
  background: rgba(0,168,132,0.14);
  border-radius: 10px;
  font-size: 0.95em;
}
.suggested strong { color: var(--accent-strong); }

.transcript-line { color: var(--text); }

.empty { color: var(--muted); text-align: center; padding: 24px 8px; font-size: 0.9em; }

/* ---- Barra de digitar, colada embaixo ---- */

.composer {
  display: flex;
  gap: 10px;
  align-items: center;
  background: var(--header);
  border-radius: 999px;
  padding: 8px 8px 8px 18px;
  margin-top: 14px;
}

.composer input[type="text"] {
  flex: 1;
  border: none;
  background: transparent;
  padding: 8px 0;
}
.composer input[type="text"]:focus { outline: none; }

.composer button { margin-top: 0; flex: none; }

.icon-btn {
  flex: none;
  width: 52px;
  height: 52px;
  padding: 0;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1em;
  margin-top: 0;
}

.controls { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }

.rec-dot {
  display: inline-block;
  width: 11px;
  height: 11px;
  border-radius: 50%;
  background: var(--danger);
  margin-right: 8px;
  animation: pulse 1.2s infinite;
}
@keyframes pulse { 0%,100%{opacity:1} 50%{opacity:0.25} }

/* ---- Modo compacto / janela flutuante ---- */

body.compact { --fs: 20px; }
body.compact .container { max-width: 100%; padding: 8px; }
body.compact .card { padding: 12px; margin-bottom: 8px; }
body.compact .chat { height: auto; max-height: 78vh; }
body.compact .top-bar { margin: -8px -8px 8px; padding: 8px; }
body.compact .hide-in-compact { display: none !important; }

@media (max-width: 560px) {
  .container { padding: 12px; }
  .top-bar { margin: -12px -12px 12px; padding: 10px 12px; }
  .top-bar h1 { font-size: 1.1em; }
  .top-bar .controls { width: 100%; }
  .top-bar .controls button { flex: 1 1 auto; }
  .card { padding: 16px; }
  .bubble { max-width: 92%; }
  .avatar { width: 46px; height: 46px; }
  .chat { height: 56vh; }
}

/* Nada pode empurrar a página para os lados: durante a audiência não há tempo
   para brigar com rolagem horizontal. */
html, body { max-width: 100%; overflow-x: hidden; }

/* Controle de tamanho da fonte, no cabeçalho de todas as telas. */
.font-ctl { display: inline-flex; gap: 6px; align-items: center; }
.font-ctl button {
  margin-top: 0;
  width: 44px;
  height: 44px;
  padding: 0;
  border-radius: 50%;
  font-size: 0.8em;
  line-height: 1;
}